Privacy Policy

When you reach out through the contact form on contact.html, we collect your name, email address, and message content. This information is used solely to respond to your inquiry about lessons, Chord Garden progress, or account questions.

Submitting a form confirms you agree to our processing practices described here and in the Terms of Service.

Radiant Chord stores theme preference, cookie consent flag, saved Fallows, and cart state in your browser’s localStorage. These preferences remain on your device only and are never transmitted to our servers.

We log standard technical details such as browser type and approximate location when you visit to maintain site reliability, but this data cannot identify individual learners.

Your information supports responding to lesson requests, managing your cart, remembering your Chord Garden selections, and improving the calm learning experience. We never use data for advertising or third-party profiling.

Contact form submissions are retained for twelve months to allow follow-up support. LocalStorage items remain until you clear your browser data or disable the feature. You may request deletion at any time by contacting us.

Only minimal hosting and infrastructure providers have access to server logs. These providers are contractually bound to protect your data under the same standards we follow.

We use encryption in transit and access controls to protect information. However, no online service can guarantee absolute security. You are responsible for keeping your own devices secure.

Radiant Chord lessons are designed for adults and supervised minors. We do not knowingly collect data from children under 13 without verified parental consent. If you believe a child has submitted data, please contact us immediately for removal.

You may request access, correction, or deletion of any data we hold by emailing [email protected]. You can also clear your browser’s localStorage at any time to remove theme, Fallows, and cart preferences.

We may update this policy to reflect service improvements. Significant changes will be announced on the site and via email to active learners. The effective date at the top always indicates the current version.

For privacy questions, write to [email protected] or call +1 (415) 555-0186. Our team is happy to assist with requests related to this policy or the FAQ.